Terms of Service

Last updated: 20/09/2025

Welcome to Toow! These Terms of Service (“Terms”) govern your use of our platform. By creating an account or using Toow, you agree to these Terms.

1. Service Description

Toow provides an AI-powered sales and communication automation platform. Users can create AI agents that interact with their organization’s contacts via channels such as email, voice (phone calls), and website embeds.

2. Eligibility

  • You must be 18 or older.
  • You must be an organization owner or an authorized representative of an organization.

3. User Responsibilities

When using Toow, you agree to:

  • Upload only contact information you are legally authorized to use.
  • Not use the platform for spamming, scams, or unlawful activities.
  • Not upload abusive, harmful, or illegal content.
  • Comply with all applicable laws and regulations.

4. Our Responsibilities

  • Toow strives to provide 24/7 availability of its services.
  • Customer support is available 24/7.
  • We use industry-standard security practices to protect your data.

5. Subscriptions & Payments

  • Services are billed on a monthly subscription basis.
  • Refunds are available within 7 days of purchase.
  • You may cancel your plan at any time.
  • Free trials are offered for 7 days.

6. Disclaimers & Limitations

  • Toow is not responsible for any AI miscommunications, lost deals, or reputational damage that may occur through use of the service.
  • The platform is provided “as is” and without warranties.

7. Account Suspension or Termination

We may suspend or terminate accounts that engage in:

  • Fraudulent or suspicious activity.
  • Spamming or abuse.
  • Violations of these Terms.

8. Governing Law

These Terms shall be governed by and construed under the laws of the jurisdiction where Toow is legally incorporated.

9. Changes to the Terms

We may update these Terms from time to time. Continued use of Toow after changes means you accept the updated Terms.